Returns

All sales are final, we are unable to offer returns, refunds or exchanges.

SIZING

Given we sell a wide range of brands and designers, we cannot take responsibility for sizing issues for each brand. We encourage you to research the brand and their sizing charts before purchasing.

If you have an enquiry about your order please email us the_greenpear@outlook.com we are always happy to help.

FAULTY / DAMAGED ITEMS

Please read the item descriptions carefully upon placing your order, as pre-loved pieces are sold 'as is'. We undertake a thorough inspection of each piece, sometimes clothing has slight flaws and these will be included in each item listing.

If an item is faulty please contact us via email at the_greenpear@outlook.com within 5 days of receipt. Once your return has been approved please return to us within 7 business days.

The Green Pear will not be held responsible for your return until we have taken receipt of the delivery. We recommend you dispatch your item using a secure and reputable postage service that includes parcel tracking to ensure it arrives safely. It is your responsibility to return your product to The Green Pear within the required time frame.

Products that do not satisfy the terms and conditions for return will be returned to you at your expense.